Bill Eggers’ new book, Delivering on Digital: The Innovators and Technologies That Are Transforming Government, presents practitioners with an understanding of the critical components a public official needs to turn technology into results.
The key to digital success and development in all levels of government is a strong and dedicated team of leaders, says William Eggers, highlighting the importance of leadership, in an interview with MeriTalk.
One of America’s leading experts on the technology of government, Bill Eggers, the executive director of Deloitte’s Center for Government Insights, is interviewed on Digital Government at INNOVATT2016.
Eggers’ great observation, articulated in his new book Delivering on Digital, is that digital technology offers a unique opportunity for American government to reinvent itself. Yes, he acknowledges, the US government often doesn’t work. But that’s no excuse, he says, to get rid of it.
GovLoop’s annual Virtual Summit is all about inspiring innovation in the public sector. But how exactly do you do that in a government known for endless paper trails and daunting bureaucracies? Before we dove into the specific technologies and practices that public servants can use to create change, we heard from William Eggers, Director of Public Sector Research at Deloitte. Eggers is also the author of Solution Revolution, a study of how business, government and social enterprises are teaming up to solve society’s toughest problems.
The author of a new book has accused the Australian Public Service of “playing catch-up” in the tasks of embracing digital transformation and delivering integrated citizen-centric services.
The book Delivering on Digital — The Innovators and Technologies That Are Transforming Government by William D. (Bill) Eggers includes the results of a survey of more than 1,200 Public Service leaders from more than 70 countries around the world, including 200 from Australia.
When HealthCare.gov went live in October 2013, many called the website a catastrophe. For the U.S. Federal government, however, the launch ultimately proved pivotal: it underscored the necessity of digital excellence in public institutions and inspired hundreds of the tech industry’s best and brightest to come to Washington with the singular mission to modernize government. But how can a government transform itself into a fully digital state when most are built on analog, industrial-era frameworks? It starts with imagination.