Utah MyCase Portal

The state of Utah digitized more than 1,100 basic government processes, saving about $500 million a year and even made services such as public assistance benefits paperless. Much of what government does is information-based and therefore, inherently digital and convertible to bits and bytes. A majority of these tasks can be digitized end-to-end, which in theory would result in huge cost savings and far better and a more personalized customer experience for citizens.

To learn more see page 11 in the Introduction